Warranty: All of the products DEVOSTORES provides are brand new and high quality. Our QC engineers test every single product once we get the item from our manufacturer. Before we ship the item, our engineer test again and our packing team carefully check if the accessories are right and electrical socket adapter are correct for your shipping address. All products from DEVOSTORES are with one year warranty. If you find your product not working or with something else wrong, please feel free to contact DEVOSTORES customer service. As dropshipping is available on DEVOSTORES , for those dropshippers, our customer service and warranty also apply to your customers.
Lost Products: If products get lost in delivery, or you still do not get your item for a long time, please contact our customer service timely. We will deal with this ASAP. Please do not deal with it all by yourself, we want you communicate with us. Usually, we will provide tracking number and tracking link timely. If products get lost on the way and we get confirm from couriers, we will arrange redelivery for your products. If you want ship it through express, then you need to pay express shipping fee.